Tom Peters: “What Diversity Problem?”
This is Tom Peters on Diversity in 1994’s The Pursuit of Wow!: Diversity problem? Hurdle? Diversity creates one and only one thing: opportunity. Business, in… Read More »Tom Peters: “What Diversity Problem?”
Tom Peters
Tom Peters on the “services added” narrative
“It helps to be as helpful as you can be” Rolls-Royce now earns MORE from tasks such as managing clients’ overall procurement strategies and maintaining… Read More »Tom Peters on the “services added” narrative
Soichiro Honda on success and failure
Success represents the 1% of your work which results from the 99% that is called failure. Instead of being afraid of the challenge and failure,… Read More »Soichiro Honda on success and failure
Tom Peters on the dull old days / life before “disruption”
“It is the conceit of every age to say that we live in confusing times compared to the placid age the prior generation experienced.” Henry… Read More »Tom Peters on the dull old days / life before “disruption”
Customer hierarchy (2)
It’s well accepted that great organisations focus on delighting their customers. But we talk less about managing the sometimes conflicting needs of multiple customers (see… Read More »Customer hierarchy (2)
Burn rate (3): revenue first (better before cheaper)
Given the formula [available cash / (income – expenditure), there are two obvious ways to extend your organisation’s life: you can increase income (revenue) or… Read More »Burn rate (3): revenue first (better before cheaper)
Their thing
It’s great that you have a thing – that you’re clear about it what it is and how important it is, and that you’re talking… Read More »Their thing
Tom Peters on ‘People Stuff’
I’ve made a start on The Excellence Dividend and really like what Tom Peters has to say, and how he says it. Here he is… Read More »Tom Peters on ‘People Stuff’
A great place to work
More from Tom Peters – slides copied in with his encouragement to preserve the idiosyncratic formatting.***** Tom Peters: Richard Branson on the purpose of business:… Read More »A great place to work
Tom Peters on human resources and servant leadership
This is a slide from Tom Peters on putting people really first – well worth checking out.