Values in tension (2): resource allocation
How we allocate our scarce resources – particularly money, time and attention – shines a bright light on how we prioritise between values. Most of… Read More »Values in tension (2): resource allocation
opportunity cost
A long queue
A long queue for what you’re selling is a good problem to have. It means people want what you have, and are willing to pay… Read More »A long queue
Refunds, discounts
Sometimes it’s right to complain: an injustice has been done or a minor fraud committed, and it’s important to make a point. And there’s a… Read More »Refunds, discounts
What’s it worth? (2)
The way of thinking I described yesterday also applies to buying equipment, services and training in an organisation. The question isn’t simply “How much does… Read More »What’s it worth? (2)