“The best way to treat a problem is seldom where the problem appears” – a case study of solving problems in a complex system from Russell Ackoff
48:55 to 1:04:15 is insightful, nuanced, and heavily emphasises the human parts of a business system. In short, it is worth your time. See also:… Read More »“The best way to treat a problem is seldom where the problem appears” – a case study of solving problems in a complex system from Russell Ackoff