Encouragement
The last week has reminded me not to underestimate the importance of encouragement. “You’re on the right track.” “Yes, it was a bad outcome –… Read More »Encouragement
The last week has reminded me not to underestimate the importance of encouragement. “You’re on the right track.” “Yes, it was a bad outcome –… Read More »Encouragement
John Greenall shares his experience using the 5 Voices system to improve communication in his team. Recommend. Followup: Take the free 5 Voices assessment here… Read More »Driverless Crocodile Podcast Episode 2: John Greenall on 5 Voices
… views on Driverless Crocodile as of 25th February 2020 – more or less on time. Thanks for coming.
Rule 12. Be Kind – everyone is in a battle We go through life judging others. I’ve often wondered if one of the reasons we… Read More »Bark less, wag more
Outside a close circle of family and friends, the voice you respond in is rarely (just) your own – it’s also the voice of your… Read More »Responsive (3): Good tone
Being “responsive” is more than a question of timing. Your voice and “default” tone matter. Your voice What do you sound like as you respond… Read More »Responsive (2): Your voice
Ezra Klein: I think we’re very used to thinking about two levels of context that really matter here – what’s happening in your family, like… Read More »Raj Chetty and Ezra Klein on culture, communities and representation
The way we respond to people – family, colleagues, strangers – carries a lot of information. Any response at all suggests that someone matters –… Read More »Responsive (1): In good time
Raj Chetty: This was an impressive study conducted by my colleagues Nathan Hendren and Ben Sprung-Keyser at Harvard… and the main punchline that they arrived… Read More »Raj Chetty on return on investment for social programs
Some things (and people) disappoint us after first acquaintance. Others seem to gain value as we get to know them better, giving greater satisfaction with… Read More »Better with time