William Slim on inheriting a mess
It is one thing to know what is wrong; it is another to put it right. I have no doubt whatever that Hutton, if he… Read More »William Slim on inheriting a mess
Values
Tom Peters: the bottom line for hiring
Be explicit. Use these words – damn it! – and not some HR gobbledy-gook equivalents: – Listening– Caring– Smiling– Saying “Thank You”– Being warm– Nice–… Read More »Tom Peters: the bottom line for hiring
Podcast recommendation: Ben Horowitz on organisational culture vs product (a16z podcast)
Episode 503 of the a16z podcast, The Stories and Code of Culture Change, is a great overview of Horowitz’s book, You Are What You Do,… Read More »Podcast recommendation: Ben Horowitz on organisational culture vs product (a16z podcast)
The Toolkit – Part 1: Foundations (11) – transmission (mission to action)
This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme,… Read More »The Toolkit – Part 1: Foundations (11) – transmission (mission to action)
Peter Drucker on free markets
I am for the free market. Even though it doesn’t work too well, nothing else works at all. But I have serious reservations about capitalism… Read More »Peter Drucker on free markets
Customer hierarchy (2)
It’s well accepted that great organisations focus on delighting their customers. But we talk less about managing the sometimes conflicting needs of multiple customers (see… Read More »Customer hierarchy (2)
Who pays? (Donor edition)
“Who pays?” is an important question for all sorts of reasons. In the world of non-profits, donors often pay. This can mean: That the charity… Read More »Who pays? (Donor edition)
Peter Drucker on metrics as misdirection
Business, like any other institution, has important results that are incapable of being measured. Any experienced executive will know companies or industries that are bound… Read More »Peter Drucker on metrics as misdirection
The assumption that underpins all of your work
… is that people can change, and that things can get better. If you didn’t believe this already you probably wouldn’t be reading this. The… Read More »The assumption that underpins all of your work
DriverlessBookadile: Contents v.0.2
This post is part of the working draft of the DriverlessCrocodile Toolkit (read more here). I’d love comments, links to resources related to the theme,… Read More »DriverlessBookadile: Contents v.0.2