People stuff
It helps if you… Have a track record with someone Share goals Have a similar work ethic Have enough experience to have some perspective Are… Read More »People stuff
teams
The process
This is the process: Do some work. Just start. Work on it until the excitement of fresh ideas crumbles on contact with reality into the… Read More »The process
Seth Godin on authenticity
Here’s the authentic Seth Godin with one of his best riffs: Authenticity is a crock. Authenticity is overrated. Authenticity is a trap. Because the last… Read More »Seth Godin on authenticity
The operative word
Misquoted dialogue from Madam Secretary: “With the lives of tens of thousands of people on the line I hope this works.” “Hope being the operative… Read More »The operative word
Operationalising culture
It’s important to think and talk about your values – to know what’s important to you, why you do what you do, and how you… Read More »Operationalising culture
Do you talk…
To your customers the way you talk to your employees? To your colleagues the way you speak to customers? To your boss the way you… Read More »Do you talk…
Seth Godin on difficult conversations
I highly recommend this week’s excellent episode of Akimbo about Difficult Conversations. Here’s my summary: There are lots of conversations that we think of as… Read More »Seth Godin on difficult conversations
Use it or lose it
In this time of change, what skills and processes are you and your team using more than you used to? What have you stopped doing?… Read More »Use it or lose it
When not to speak
Here’s a flow to help me with my “helpful contribution” problem:Is the priority of (this part of) the meeting to discuss things exhaustively, or to… Read More »When not to speak
Organisational culture: specifying minimums, modelling maximums
A while ago a friend helpfully pointed out to me that laws and rules can only ever specify the minimum behaviour acceptable in a given… Read More »Organisational culture: specifying minimums, modelling maximums