Intelligent Effort
Your job is to apply intelligent effort in the service of others. Effort is work done: energy applied to solving problems. There are lots of… Read More »Intelligent Effort
design
The trouble with the default
Nobody ever looked at an empty calendar and said, “The best way to spend this time is to cram it full of random meetings!” Nobody… Read More »The trouble with the default
A well designed paper bag from Waitrose
Here’s a lesson in UX (User Experience) design from Waitrose, the UK supermarket chain. Waitrose: Here’s a nice little window so you can see the… Read More »A well designed paper bag from Waitrose
Delegation (2): the hardest part
Delegating well (speccing the task, sharing your overall intent, context and resources) is a vital skill. But the hardest most elusive, and most important part*… Read More »Delegation (2): the hardest part
Delegation template
A draft template of things to include when delegating something: The job in a sentence: (So that the delegatee immediately knows what’s going on) When… Read More »Delegation template
It could have been better (3): Seth Godin on “good enough” and the pursuit of perfection
The pursuit of perfection gets in the way of doing the work that we need to do. … What does perfection actually mean? … It… Read More »It could have been better (3): Seth Godin on “good enough” and the pursuit of perfection
It could have been better (2): Seth Godin on limits to quality
We must never accept shoddy work – it doesn’t make any sense to make something not as good as it should be. But we are… Read More »It could have been better (2): Seth Godin on limits to quality
Steve Blank: customer discovery story
I came across this today – Steve Blank is great.
A brief presentation
Is it?* Don’t say it unless you’re sure.** *Brief depends on context, but in the absence of a clear norm a 5 minute presentation –… Read More »A brief presentation
Incremental innovation: coffee cups from Ikea
It’s a small thing, but it’s very thoughtful of them. Ikea (they probably got the idea from someone else) added drainage slots to the bases… Read More »Incremental innovation: coffee cups from Ikea