Social media: the Ruby principle
Don’t talk so much. Instead be so good that for your clients …there’s nothing at all Except the space in-between Finding out what you’re called… Read More »Social media: the Ruby principle
communication
Typo (2): error rate
The other thing about typos is how few we actually make relative to the attention we pay to them. A single spelling or grammar mistake… Read More »Typo (2): error rate
Typo (1)
I was reading an article – a thoughtful, well researched, nicely structured, neatly expressed piece of writing about something important – when I came across… Read More »Typo (1)
The hard thing about soft skills
The hard thing about the ‘soft’ skills of courtesy and consideration is that they’re only partly skills. They’re far more about our attitude: how much… Read More »The hard thing about soft skills
Responsibility
Whether you’re improving your own work or helping others improve theirs,* it pays to spend time talking about who is responsible for what – and… Read More »Responsibility
More about that monkey
This is a brilliant illustration from William Oncken, Jr. and Donald L. Wass about avoiding taking responsibility for other people’s problems. Where Is the Monkey?… Read More »More about that monkey
Step out of the picture
If you’re up to your eyeballs, and your team isn’t getting the job done, it’s sometimes necessary to do the work yourself so that it… Read More »Step out of the picture
The hard part: other people
Your work probably has several hard parts, and one of them is almost certainly other people. If only they would… … do their jobs properly… Read More »The hard part: other people
Marc Andreessen: the test
More from Marc Andreessen’s brilliant interview on The Moment with Brian Koppelman. This time: how breaking into the network in order to get funding isn’t… Read More »Marc Andreessen: the test
Cut it out, or the impossibility of completeness
Nothing is really complete. That story always needs more context to fully understand, that lesson is inevitably missing something important, that job could always be… Read More »Cut it out, or the impossibility of completeness