In this post I explained the difference between vision and mission statements like this: If a vision statement is a statement about ends (the world… Read More »The Toolkit – Part 1: Foundations (7) – mission statements revisited
It means all kinds of things if the client or user of a non-profit organisation’s services pays. The organisation will be focused on the client,… Read More »Who pays? (client / user edition)
“Who pays?” is an important question for all sorts of reasons. In the world of non-profits, donors often pay. This can mean: That the charity… Read More »Who pays? (Donor edition)
Can you think about systems? Can you think about how broad-scale systems interactions occur and what the implications are? … In order to make that… Read More »Ben Horowitz on leadership and management
This is from Ben Horowitz in a fantastic interview on building a successful culture in your organisation. Highly recommend. If you make decisions that everybody… Read More »Ben Horowitz on leadership and making unpopular decisions
Of course it’s a good idea to strike while the iron is hot. If striking iron is what you do and you find some hot… Read More »While the iron is hot
“Definitely, once a week,” is easier than “sometimes,” and “daily” is easier than once a week. A daily ritual keeps something front-of-mind, makes it almost… Read More »Easier than sometimes
“Always” and “never” are easier than “maybe”. “Maybe” requires a decision, introduces ambiguity. Most of our decisions start as “maybes” (hence the need for a… Read More »Easier than maybe
The skill of debugging is to figure out what you really told your program to do instead of what you thought you told your program… Read More »Tim O’Reilly on debugging your organisation
You make a bad decision (because everybody does).* You get busy fixing it – on top of all the other things you were already doing.… Read More »The discipline death spiral